FAQ

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General Information
Location/Accommodations
Payment and Billing
Registration/Ticket Purchase

Who should I contact if I have further questions?

 For general enquiries about the event, please email: konferencia@infoter.eu
For invoicing or payment-related enquiries, please email: penzugy@infoter.eu

Can multiple people from our company/institution attend the Infotér Conference? Is group registration possible?

Yes, of course. For group registrations, you can designate a contact person who will register all participants from the organization in a single process. The registration summary- or, in the case of ticket purchases, the payment request and subsequent invoices- will be sent to that person’s email address.

How long do I have to cancel my registration?

After registration:

If you cancel by October 7, 2026, we can refund 50% of the participation fee.

For all cancellations after October 7, 2026 (including cancellations of registrations made after October 7, 2026), 100% of the participation fee is due.

If the fee has already been paid, it cannot be refunded. The participation fee must be paid even if you do not attend the event, provided that cancellation was not made by the specified deadline.

The participation ticket is transferable—in this case, please email konferencia@infoter.eu.

How long can I register? Is on-site registration available?

Registration is open until October 7, 2026, at the latest. Please note that registration will close once the venue reaches capacity, regardless of the previously stated deadline, so we recommend that you register as soon as possible!

On-site registration is available; however, in this case, participation is subject to a fee for everyone, which must be paid at the time of registration on-site, and the conditions that provide free admission during advance registration do not apply.

What types of tickets and discounts are available?

You can find detailed information about our ticket types on the “Buy Tickets” subpage.

The participation fee is payable by the following types of entities: Ltd., LLP, Plc., Corp., sole proprietorships, and civil organizations (the obligation to pay the fee is independent of the sponsoring institution, so it applies even to state-owned enterprises).

Following successful registration on the website, we will send you an invoice, which you can pay by bank transfer or by credit card via the Barion link provided in the invoice no later than October 7, 2026.

Online registration constitutes an order.

The participation fee must be paid even if you are unable to attend the event, provided that you have not canceled by the specified deadline.

We offer free participation, subject to prior registration:

  • Government officials and civil servants,
  • Leaders of higher education institutions (e.g., deans, rectors, vice rectors, department chairs, institute directors),
  • Leaders of vocational training centers (directors general or directors of vocational training centers; principals of member institutions/schools),
  • For leaders of public healthcare institutions (director-general, director, head of a clinical center, medical director, nursing director, financial director),
  • For leaders of libraries, community centers, public cultural institutions, and museums (e.g., library director, community center director, museum director).

During pre-registration, the official e-mail address of the represented organisation/institution must be used. A maximum of 10 people from the same organisation can register free of charge, accepted by the organiser in the order of registration. Additional participants from the same organisation may attend upon payment of the participation fee.

The organizers reserve the right to reject a registration if the company or position in question is not relevant to the event.

Is it possible to book accommodation?

Accommodation must be booked individually. We recommend the following hotels:

Annuska Villa, Hotel Astoria, Hotel Golden Lake Resort, Hotel Margaréta.

Complimentary shuttle services will operate between these hotels and the main conference venue, Anna Grand.

How can I reach the venue?

 Details on how to reach the venue and parking options are available under the Venue / Accommodation menu.

Does the participation fee include catering?

Yes. The participation fee includes catering for the specified period: coffee breaks and lunch, on 13 October 2025. The catering portion of the ticket price will also be shown on the invoice.

What payment methods are available? Can I pay on site?

The participation fee can be paid via bank transfer or credit card during the registration process.
On-site payment is only accepted by credit card. In this case, participation is subject to a fee for everyone, which must be paid at the time of on-site registration; the conditions that provide for free admission during advance registration do not apply.

Will I receive an invoice for my participation?

Yes. After registration, our system will issue a pro forma invoice. Once payment has been made based on the pro forma, an electronic advance invoice will be sent. After the event, a final electronic invoice will be sent to the e-mail address provided during registration.